We Are A Surrey Based IT Support and IT Security Company.
Award winning for customer service - we focus on you and your team, leaving the jargon at the door
Do you find the following impacting your business?
Slow responses from your current IT Support provider
The issue has to be explained over again to different people
It Feels like you are just a ticket number to your IT provider
There is no strategy to your IT currently
You're not sure that you have the right technology for your needs
You dont know if your IT is secure or where all your data is
You are having to hear about the IT always being broken
Alot of our clients, when they come on board with us they talk about how the relationship with their current IT support company hasn't turned out the way that it should have. They feel like their IT doesnt support their business goals.
Our mission as a business is to make sure that this never happens for our clients.
How do we make sure this never happens?
Our 3 core principles ensure that we are always aligned with your business
Regular meetings are agreed and scheduled with the CEO of Iron Dome and you to talk about your business, what might be coming up, any challenges that IT could help with and a general review on how things are going between us.
The fantastic family at Iron Dome develop a deep understanding of your business and over time develop great relationships with everyone in your business.
We're a small IT team, so we get to know everyone pretty quick!
Every support or project ticket you create with us has an inbuilt rating system. There are a range of smiley faces that you can score each ticket individually on. these are collated into team training to make sure we are on a continual development path.
Any feedback requiring attention gets directed straight to the CEO for actioning.
Free Download
Download our comprehensive IT Services buyers guide.
We provide detailed information on what to look for in your next IT Support services partner. We advise you on what questions to ask them and what to spot that they might not be telling you.
We understand that its a big commitment changing provider, but hopefully we show you that it can be a planned, smooth, calm and safe process.
Click the icon to download your free guide
